Return Policy
Our return policy lasts for 7 days from the date of delivery. If 7 days have passed since your purchase, unfortunately, we cannot offer a return request.
To be eligible for a return, the product must be unused, in its original condition, and packed in the original packaging received at the time of delivery.
Non-Returnable Categories
The following categories are not eligible for return:
Feeding & Nursing Products
Health & Safety Products
Personal Care Items
Opened or used baby accessories
Products damaged due to misuse or improper handling
To request a return, customers must email us at care@peppyorange.com with their Order ID and reason for return. Customers will need to self-ship the product using a reliable courier service.
